Lower Costs, Increase Compliance

Password security and user access are becoming major issues for organizations. But password usage carries support and enforcement costs that drive up helpdesk and IT support expense. In most organizations, at least 30% of helpdesk call volumes are for password-related requests that can cost $30 to $50 per call.

In addition to the costs associated with maintaining passwords, there are regulatory compliance requirements that can add another layer of complexity to the equation.

By replacing multiple passwords and application logon events with a single, centrally-managed user logon, ESSO is invaluable to IT departments tasked with a variety of applications.

Not only does ESSO lessen IT’s burden, but it also enables centralized password administration, lowers help-desk costs, increases productivity and fosters compliance with regulations including HIPAA, SOX and GLBA.To ensure effective ESSO deployments, TruArx has developed specific methods, tools and practice offerings that include, but are not limited to: